Effective Date: 6/1/2024
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you make a purchase from us, subscribe to our newsletter, or engage with our services.
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Information We Collect
When you make a purchase from our website or engage with our services, we may collect the following types of information:
- Personal Information: This includes your name, email address, billing address, shipping address, and any other information that you provide to us directly.
- Payment Information: We do not store your payment details on our servers. Payment processing is securely handled by third-party payment processors (PayPal, Stripe, Apple Pay, and Google Pay). We only receive a confirmation of your payment, along with some basic transaction details.
- Automatically Collected Information: When you visit our website, we may collect certain information about your device, browsing actions, and usage patterns through cookies and similar technologies.
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How We Use Your Information
We use the information we collect from you for the following purposes:
- To process your transactions: Your payment information is processed securely through our payment processors (PayPal, Stripe, Apple Pay, Google Pay), and we do not store sensitive payment data.
- To communicate with you: We may use your contact information to send you order confirmations, updates, and other customer service-related messages.
- To improve our services: We may use your data to analyze trends, monitor website usage, and enhance the user experience.
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Newsletter
When you sign up for our newsletter, we collect your email address and use it to send you information about book-related events, promotional sales, and other events related to the two authors we represent. We use Constant Contact to manage and send these newsletters.
- How We Use Your Email: Your email address will only be used to send you information related to the topics you signed up for, including promotional content, book-related events, and author-related news.
- No Third-Party Sharing: We do not sell or share your email address with any third parties.
- Unsubscribing: You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link at the bottom of any email you receive from us. Once you unsubscribe, you will no longer receive our newsletters.
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Press Inquiries
When you submit a press inquiry through our website, we collect your email address to contact you regarding press and media opportunities. In addition to discussing press matters, your email address will also be used to send you promotional emails similar to those sent to our newsletter subscribers.
- How We Use Your Email: If you submit a press inquiry, we will use your email address to contact you for press and media opportunities, and you may also receive promotional emails related to book-related events, sales, and author updates.
- No Third-Party Sharing: We do not sell or share your email address with any third parties.
- Unsubscribing: You may opt-out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of any email. However, we may still contact you directly for press or media opportunities as needed.
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Third-Party Payment Processors
We use third-party payment processors to handle payments made through our website. These processors have their own privacy policies governing how they handle your personal data. We encourage you to review their privacy policies:
- PayPal: PayPal Privacy Policy
- Stripe: Stripe Privacy Policy
- Apple Pay: Apple Privacy Policy
- Google Pay: Google Privacy Policy
When you make a payment, your information will be shared with these payment processors to the extent necessary for processing your payment. We do not store or have access to your credit card or payment details beyond what is required for transaction confirmation.
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Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- Service Providers: We may share your information with trusted service providers who help us operate our website, conduct our business, or provide services to you (e.g., shipping providers, email marketing services).
- Legal Compliance: We may share your information if required by law or to protect our rights, property, or safety.
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Data Security
We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or alteration. Our website uses SSL (Secure Socket Layer) encryption to protect your data during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request the correction or deletion of your personal data.
- The right to object to or restrict our use of your personal data.
- The right to withdraw consent at any time, where we are relying on consent to process your data.
To exercise any of these rights, please contact us at info@jwmiddendorf.com.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this document.
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Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
info@jwmiddendorf.com